Privacy Policy

By creating an account, I accept Resold's Terms of Services and Privacy Policy.

Last Modified: November 13, 2018

  1. Introduction

Resold, LLC, an Illinois limited liability company (“Company,” “we,” “us,” and “our”), is dedicated to protecting your personal information. This Privacy Policy applies to your use of the Resold.us web application and any Company-owned websites, software, or associated services (collectively “Resold”). Our Privacy Policy discloses our privacy practices and explains how we use, collect, store, transfer, and share your personal information. Resold is limited to United States users at this time. Please review this Privacy Policy periodically as we may revise it from time to time without notice. If you do not agree with or accept our Privacy Policy in its entirety, you must not access or use Resold.

  1. Information Collected

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed or otherwise anonymized.

Personal Information Collected Voluntarily Provided

Upon accessing Resold on your device, you will be required to provide us with your name and email in order to create a user account and access Resold. Other portions of the App may also require us to collect further personal information about you. During your use of Resold we may collect your name, email, address, username, password, order information, Resold transaction history, last four digits of credit card associated with purchase, general location data from where a product listing is posted by a seller, Resold access timestamps, and other identifying details. Any personal information you submit via Resold shall be used and disclosed in accordance with this Privacy Policy. We may also collect payment or banking information (including related payment verification information) that you make available to us for use of certain Resold features. Please be aware that this payment information shall be stored by third-party payment processors. Further, we collect transaction details related to your use of Resold, including browsing details, order and/or transactional details, delivery information, applicable geolocation data, date, and time of any transactions, amount charged, distance traveled, and payment method. If you enter or otherwise use another person’s credit card information to remit any payment via Resold, we may be required by law to share information with that credit card holder, including geographic information.

Personal Information Automatically Collected

Whenever you use Resold, we may collect non-identifying information from you, such as your IP address, interactions with Resold, query information, location information, pricing data, research history, location and GPS information, referring URL, browser, application interaction, mobile provider information, operating system, data usage, data transferred, and Internet Service Provider.

Geolocation Data

We ask you to share your location information from your mobile device and/or computer. If you choose not to, Resold will not function properly. We may also determine location by using other data from your device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, or your IP address. Location information is used to make relevant notifications available to you and to study location data with respect to Resold usage. You can revoke your consent by changing the settings or preferences on your device and/or computer or by deleting Resold from your device.

Cookies

Cookies are small data file identifiers that are transferred to your computer that allow us to recognize your browser and transfer information about you and your use of Resold. For example, cookies that we use tell us information about how you use Resold. We use "persistent" cookies to save your login information for future logins to Resold. We also use "session ID" cookies to enable certain features of Resold, to better understand how you interact with Resold, and to monitor aggregate usage by users and web traffic routing on Resold. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from Resold. If you do not accept cookies, you may not be able to use all portions of the Services or all functionality of Resold. For additional information, please see our Cookie Policy.

  1. Anonymized Data

Please be aware that we me may collect and aggregate personal information from Resold and may anonymize that information for our own research or internal purposes. Once such data has been anonymized, it cannot be traced back to you, the user.

  1. Sharing and Use of Your Information

This section explains how we plan on sharing and using your personal information. You consent to our use of your personal information for the following purposes:

  • Contract Administration. We may use your personal information to: (1) negotiate, execute, renew and/or manage a contract with you; (2) process billing, quotes, license requests, or other information transactions and payments related thereto; and/or (3) communicate with you in respect of the above (including sending legal notifications).

  • Access and Communications to Our App and Services. We may use your personal information to: (1) set-up and manage your App account; (2) interact with you through Resold (e.g. software updates, Resold announcements, etc.): and/or (3) manage and respond to your questions (e.g. technical, commercial or administrative) or requests for maintenance and support.

  • Use of Resold. We may use your personal information to: (1) enable you to enjoy the use of, and easily navigate Resold; and/or (2) better understand your needs and interests. The legal basis is Art. 6(1)(f) of the EU General Data Protection Regulation (“GDPR”).

  • Sharing with Third Parties. We may use your personal information to share with our partner companies or future affiliates for research, marketing, and other purposes. We may also share your information service providers with whom we contract with such as contractors, web hosts, data providers and others so that we may provide you any services and allow you to access Resold.

  • Allowing Resold Data Access. We may use your Personal Information to allow you access data or content from Resold.

  • Training and Improvements. We may use your personal information to: (1) train our employees, joint venturers, contractors, or customers to allow for a better Resold experience; and/or (2) improve Resold.

  • Direct Marketing and Inquiries. We may use your personal information to contact you for additional products and services that you may be interested in or to respond to an inquiry.

  • Information Third-Parties Provide About You. We may receive information from other businesses or users about you. For example, when other users submit a company inquiry or create a company profile they may include your information in such an inquiry.

  • Segments. We use the information we acquire from Resold for analytics purposes and to deliver information to the most relevant recipients. For example, we may use personally identifiable information and non-personally identifiable information to develop audience segments, or groupings of individuals with common interests or characteristics, and deliver information or ads to the individuals within a segment, or to the websites frequented by users of a particular segment, that we determine are relevant to that segment. Segments may be based on demographic characteristics such as age and gender, geographic area, and other categories derived from various information, including information provided within Resold.

  • Legal Process. We may share your information: if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to respond to a subpoena, court order, warrant, or other legal process; to enforce applicable Resold Rules and Guidelines (https://resold.us/help/rules-and-guidelines), Terms of Use, Cookie Policy, or this Privacy Policy, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or Company; to detect, prevent, or otherwise address, security, or technical issues or illegal or suspected illegal activities (including fraud); or as evidence in litigation in which we are involved, as part of a judicial or regulatory proceeding.

  1. Retention of Personal Information

We will only retain your Personal Information for as long as required. We will keep your personal information:

  • For any legally required duration.

  • Until we no longer have a valid reason to keep or use your personal information. We retain the personal information we collect for so long as reasonably necessary to fulfill the purposes for which the information was collected, to perform our contractual and legal obligations, and for any applicable statute of limitations periods for the purposes of bringing and defending claims.

  • Until we receive a request to eliminate, delete, or modify any of your personal information stored with us.

  1. Legal Basis for Processing Information

Your information collected through Resold may be stored and processed in the United States, Canada, or any other country in which Company or its subsidiaries, affiliates, or service providers maintain facilities. We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third-parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. We process and use your personal information, where required by law, for the following purposes:

  • as necessary to fulfill this Privacy Policy, Resold Rules and Guidelines, the Cookie Policy, or our Terms of Use;

  • consistent with your consent, which you can revoke at any time;

  • as necessary to comply with our legal obligations;

  • occasionally to protect your vital interests, or those of others;

  • as necessary in the public interest; and

  • as necessary for our (or others') legitimate interests, including our interests in providing a safe and profitable services to our users and partners.

  1. Accessing and Editing Your Information

When using Resold you may be able to access and edit some of your personal information via Resold settings. If at any time, you have any questions or w
ish to review, change, or edit any additional personal information collected by us, please contact us at support@resold.us.

  1. Mapbox Integration

Resold uses Mapbox APIs for the purpose of providing better service. By using our Mapbox API implementation, you agree to be bound by Mapbox’s Terms of Service, available here. You agree to allow us to obtain or cache your location. You may revoke your consent at anytime. We use information about location in conjunction with data from other providers.

  1. Removal of Information

If you wish to have any of your personal information stored within the App removed, please contact us at support@resold.us. Please be aware that removal requests are not processed instantaneously. There may be a reasonable delay in removing any personal information requested.

You may make a removal request by email at support@resold.us. If you require additional details regarding the deletion or retention of your personal information please contact us. All removal or deletion requests are subject to Section 6 and subject to any applicable laws. Additionally, we will retain and use your personal information (even after a removal or deletion request), where required, so that we may fulfill our legal obligations, resolve disputes, and enforce our agreements.

  1. Cookies

We currently use cookies, please see our Cookie Policy for more details.

  1. Opting Out and Do Not Track

If you decide to provide us with your contact information, you agree that we may send you communications via text and email where you have consented. However, you may opt out of any communications and you may opt out of certain personal information submission where applicable. If you wish to opt out of certain communications or information collection, please contact us at support@resold.us.

We currently do not offer website functionality for you to opt out of any “do not track” signals or listings.

  1. Third-Parties

We may post links to third-party websites within Resold, which may include information that we have no control over. When accessing a third-party website through Resold, you acknowledge that you are aware that such third-party websites are not screened for privacy or security issues by us. Company bears no responsibility for the information collected or used by any advertiser or third-party website that you have visited through a link on Resold. You must review that third-party’s terms of service and privacy policy to understand how their information collection and retention practices work.

  1. Security Measures

We make reasonable attempts to protect your information by using physical and electronic safeguards in accordance with industry standards. However, as Resold is hosted electronically we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, robust passwords, firewalls, and other precautions to protect yourself from security and privacy threats.

  1. Your California Privacy Rights

Company permits residents of the State of California to use its App, and complies with the California Business and Professions Code §§ 22575-22579. If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes. Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes. Although we do not disseminate your information to third-parties without permission, you must presume that we collect electronic information from all Resold users. You may contact us at support@resold.us with any questions regarding your California Privacy Rights.

  1. Age Compliance

We intend to fully comply with American and international laws respecting children’s privacy. Therefore, we do not collect or process any information for any persons under the age of 18. If you are under 18 you are prohibited from accessing Resold.

  1. Transfer of Your Information to the United States

Please be aware that if you are located outside of the United States, your personal information shall be transferred and processed in the United States. These data transfers are necessary to provide Resold to you. Where we transfer your Personal Information outside of the EEA we may utilize standard contract clauses, the Swiss-US Privacy Shield, and other data protection mechanisms approved by the European Commission.

  1. Merger and Acquisition

In the event that Company is involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred your privacy rights may change.

  1. Amendments

Like our Resold Rules and Guidelines, Terms of Service, and Cookie Policy, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will modify the date listed on this Agreement or we may contact you. You must agree to the amendments as a condition of your continued use of Resold. If you do not agree, you must immediately cease using Resold and notify us of your refusal to agree by e-mailing us at support@resold.us.

  1. Contacting Us

If you have any additional questions, please contact us at: support@resold.us or at Resold, LLC at 545 Waterford Lane, South Elgin, IL 60177.